How do I cancel my bet using Cash Out?
- Log onto your account and click into 'My Bets'.
- Click on the Cash Out button & confirm your cash out
- Your original stake will be returned back in your account balance.
Why is the cash out value less than my stake?
- Odds change - the odds on the selection may have altered since placement, if the odds shorten then the cash out value will reduce
- Eligible bets - When you placed your bet, if it was not eligible for Cash Out, this function will not be available.
- Cash out unavailable - sometimes the option to cash out may be unavailable due to a number of reasons e.g. market suspended. Click here to view a list of these possible scenarios.
My Bet is not eligible for cash out. What can I do?
- For bets that are not eligible for cash out, once it has been placed it cannot be cancelled without our intervention
- As per our Bet Acceptance Policy, bets can only be cancelled with our express agreement and we cannot cancel a bet if:
- A price has changed;
- An event has started;
- You've changed your mind
If I cancel a free bet will this be credited back to me?
- If you cancel a free bet this will be credited back to you in your account.