In This Article:

Dead Heat
Rule 4 Deductions
'Perm' Betting Results
Non-Runners & Voids
Each Way
Incorrect Result
None of the above apply. How do I calculate my winnings?

If you haven't received all the winnings you were expecting it may be any of the reasons below:

Dead Heat

• Your selection or selection(s) could have been involved in a 'Dead Heat'. A Dead Heat is when two or more selections are deemed as joint winners of an event. For a full breakdown of Dead Heat Rules, please click here.
• For an example of a dead heat, you can view the Golf Leaderboard here as Dead Heats are a very common occurrence in Golf. This page shows the Leaderboard for the most recent high profile golfing event. 

Rule 4 Deductions

• Your selection or selection(s) could have been subject to a 'Rule 4'. A Rule 4 deduction is predominantly applied to Horse Racing bets to compensate for the later withdrawal of one of the runners of a race. For a full breakdown of Rule 4 and it's application, please click here.

'Perm' Betting Results

• If placing multiple bets less than the total number of your selections, e.g. selecting 'Doubles' when you've selected 3 selections, this is known as a 'perm' or permutation bet. If all selections in the bet have not won, this can also affect your winnings. For a full breakdown of Perm Betting rules, please click here.

Non-Runners & Voids

• If your bet contains a selection or selection(s) that do not take part in the stated event, or the circumstances behind the event have changed, they may be declared as 'Void' or a 'Non Runner'.
• Our Non Runner rules as well as how multiple bets are affected are also available here.

Each Way

• If your bet is an each way Horse Racing multiple, i.e. Each Way Treble, Each Way Lucky 15 etc, please be aware that place terms are determined on the total runners coming 'under starter's orders'.
• For details on our Horse Racing rules click here  and our Each Way betting rules are also available here.

Incorrect Result

• If you've checked the Rules of the particular market your bet has been placed on and believe the result has been entered incorrectly, please do not hesitate to contact us and we will be happy to look into it for you.

None of the above apply. How do I calculate my winnings?

Do none of the above apply and you still feel your returns are wrong? If you want to do your own calculations to validate your returns, you may want to read our How to calculate winnings article to show you how to do this.