This article explains our affordability process, where we conduct checks to better understand our customer's disposable income to protect them from overspending.

General information

As part of our mission to make Sky Betting and Gaming the safest place to gamble, we conduct checks to identify customers that may be spending more than they can afford.

In order to do this, we have partnered with a Credit Reference Agency (Experian) to carry out affordability checks. These checks assist us to better understand our customer's disposable income and enable us to help our customers gamble within their means.

Can I see an affordability check on my credit file?

When an affordability check is conducted, a soft search footprint will appear on your credit file. These searches will not affect your credit score or your chance of being approved for credit.

Sky Betting and Gaming do not have access to your credit file, nor can we see your credit score. 

How is this information used?

We may use this data for internal processes that are focussed on improving customer protection. The information we obtain will not be shared with any other businesses.

As always, your data will be handled in complete confidence, by specially trained teams and in line with our terms and conditions and privacy policy.

Carry out a Self Assessment

Concerned about your habits? You can find out how safe your gambling is via GamCare. In an online assessment, you'll be asked a series of statements about your gambling behaviour on a scale of 1 - 10. At the end, you'll be provided with a breakdown of how gambling is affecting your life, alongside personal recommendations for your next steps.

Take a self assessment