In This Article:
What is a Cool-Off Period?
How do I apply a Cool-Off period to my account?
How can I get my Cool-Off period removed?
Carry out a Self Assessment
What is a Cool-Off Period?
A Cool-Off period will block your access to Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker for a period of your choosing. Select 1 day, 2 days, 3 days up to 30 days... you decide.
How do I apply a Cool-Off period to my account?
Follow these simple steps below;
- Select 'My Account'
- Scroll down to 'Safer Gambling'
- Select 'Cool-Off'
- Select your time frame and confirm.
How can I get my Cool-Off period removed?
- We are unable to remove your Cool-Off before it expires.
- There is no need to contact us, once the Cool-Off has expired you will be able to access your account.
Carry out a Self Assessment
Concerned about your habits? You can find out how safe your gambling is via GamCare. In an online assessment, you'll be asked a series of statements about your gambling behaviour on a scale of 1 - 10. At the end, you'll be provided with a breakdown of how gambling is affecting your life, alongside personal recommendations for your next steps.
Take a self assessment