This article gives an overview of how you can make a deposit, what payment methods we accept, and answers frequently asked questions around depositing. It also outlines why deposits sometimes may get declined.
In This Article:
What payment methods do you accept?
Instant Bank Transfer
Instant Bank transfers are the most convenient & quickest method of both depositing and withdrawing. For more information on Instant Bank Transfers, read our article here.
Debit Cards & Apple Pay
*You can add up to three debit cards on to your account. This rule does not apply to Apple Pay. If you have used up your maximum slots and wish to add another card, you can read our article here on how to remove a card.
- Please note: Currently Apple Pay is only available on our Gaming products. Therefore, deposits via this method can be made on Sky Vegas, Sky Casino, Sky Poker & Sky Bingo. Currently you won't be able to use Apple Pay on Sky Bet.
All deposits are processed immediately and should appear on your account right away.
How do I make a deposit?
1. You can log in and visit our Deposit page.
Step 1) Select 'My Account'
Step 2) Select 'Payments'
Step 3) Select 'Deposit'. You may have to scroll down on smaller handheld devices to see the Deposit button.
2. If you are depositing by Card make sure you have already added this to your Sky Betting and Gaming account.
3. Select the payment method you wish to deposit from
4. Add the amount you want to deposit in the 'amount' box.
- For 'Instant Bank Transfers', there is no minimum amount.
- For Apple Pay and Debit Cards, the amount box will be pre-populated with the last amount you deposited. If you input an amount less than the minimum amount, you will receive an error message.
5. If using a card, enter your card's security code in the box at the bottom
6. Select 'Pay' for Apple Pay and 'Deposit' for all other payment methods. Providing all information is correct, this will now deposit the amount entered.
- Please note: Currently Apple Pay is only available on our Gaming products. Therefore, deposits via this method can be made on Sky Vegas, Sky Casino, Sky Poker & Sky Bingo. Currently you won't be able to use Apple Pay on Sky Bet.
Why is my deposit being declined?
If your deposit is being declined, it is because the payment provider is denying us permission to take funds from your card/account.
Sometimes, if you make multiple online transactions, your payment provider will refer them for manual authorisation to ensure the integrity of the card/ your account. If this is the case, our customer service team may be able to deposit manually for you. You can contact them using the 'Contact Us' button at the bottom of this page.
If this isn't the case, the payment provider is declining the transaction for another reason. There are several reasons why this may happen. You will need to contact your provider to discuss this as they will not share that information with us.
Can I use a credit card to deposit?
By law, betting companies can no longer accept credit cards as a method of deposit.
Can I use a friend or partner's card?
You must only use cards registered in your name.
Why can I not add a card?
- The card is already in use on another Sky Betting and Gaming account.
- The card number has been entered incorrectly.
- The card is registered to a company and is not your personal account.
Why else might I not be able to Deposit?
Deposits may be prevented due to the existence of a Deposit Limit on the account. For further details on Deposit Limits and how to change them, read our Deposit Limit article.
I have been asked to make a deposit to qualify for a promotion. Why haven't I qualified?
Where we ask you to make a deposit to take advantage of any of our promotional offers, it is required that you do so by Debit Card or Apple Pay. If you make this deposit by any other method you will not qualify.
How can I view my recent deposits?
You can view your recent deposits when you are logged in.
Step 1) Select 'My Account'
Step 2) Select 'Payments'
Step 3) Select 'Deposit'
What products is Apple Pay available on?
- Currently Apple Pay is only available on our Gaming products. Therefore, deposits via this method can be made on Sky Vegas, Sky Casino, Sky Poker & Sky Bingo. Currently you won't be able to use Apple Pay on Sky Bet.
How is my card information stored?
Sky Betting & Gaming undergoes an annual Payment Card Industry Data Security Standard (PCI DSS) assessment by an external and independent PCI Qualified Security Assessor (QSA). You can have confidence that your payment card details are stored and used securely.
Still can't find what you are after?
No problem, you can contact us using the 'Contact Us' button below.