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Sky Betting and Gaming General Terms & Conditions

This article outlines the terms and conditions that You agree to whenever You use any of the websites or apps offered by, register for an account with, and/or use any of the products or services offered by Sky Bet, Sky Vegas, Sky Casino, Sky Poker or Sky Bingo

Subject Access Request

This article outlines your right to request a copy of the data we hold for you and how you can make this request.

Sky Betting & Gaming and British Heart Foundation - Terms & Conditions

This article details the Terms and Conditions for The Every Minute Matters Relay.

How should I protect my personal information?

This article outlines how we keep your details safe and protect your data.

Privacy Statement

This privacy statement details how we use your personal data.

Complaints

This article explains how you can raise a Complaint with us if you are unhappy with our service or products in any way.

Sky Betting & Gaming and British Heart Foundation - Privacy Notice

We Hestview Limited are hosting the Every Minute Matters Relay in association with the English Football League (EFL) and British Heart Foundation (BHF). We will capture, your personal data through the application and sign-up forms along with footage of the event.

Site Outage

We're currently experiencing extended maintenance across our sites. We apologise for any inconvenience caused.

We are working on a resolution for the site to be in service as a matter of urgency. It is worthwhile clearing your cache and cookies and revisiting the site to establish if this is blocking access also as it could be that maintenance has already finished. We hope this does not cause you any inconvenience.

Marketing Preferences

This article details how to update your Sky Betting & Gaming marketing preferences.

How to close your account

This article details how to close your Sky Betting & Gaming account.

Right to Erasure / Right to be Forgotten

This article explains your right to have your personal details erased under the GDPR (General Data Protection Regulation) and what you need to do to request this.

Sky Bingo Game Rules

This article explains the ins and outs of Sky Bingo and its Game Rules, the rules you sign up to when playing any Bingo game.

Our Social Teams

This article outlines how our social teams across Twitter and Facebook can help answer your queries. It outlines which queries they can help with and offers additional support when they are Out of Hours

General Sky Bet Promotion Terms

This article outlines general terms you will need to adhere to when entering into one of our promotions at Sky Bet. Each promotion will have its own terms in addition to these.

Feedback

We value your feedback! If you would like to share your thoughts on your Sky Bet experience, please click the link below to complete our quick survey.

Sky Bet Market Rules

This page outlines the full rules, by sport, that you adhere to when placing a bet through us. This ranges from our bet acceptance policy (which bets we accept) to the max payout for each sport. It also explains related contingencies (a multiple bet where the outcome of one is linked to another)

Sky Casino Game Rules

This page explains the Game Rules for Sky Casino, rules you agree to when playing any game on the Sky Casino site.

Sky Poker House Rules

This article outlines the House Rules that you enter into when using our Sky Poker products

Sky Vegas Game Rules

This article explains the rules for Sky Vegas Games and details how to play

Privacy Policy

This Privacy Policy details how we use your personal information.

Licensing and Regulation

This article outlines who our regulators are and how you can contact them.

Maximum Winnings

This article outlines the maximum amount you can win (max payout) on a single day in each sport bet on, regardless of stake.

About SBG Products

This article provides a very basic summary of how our products can be used.

Press Enquiries

How to contact us if you are a member of the press

Fraud & Collusion Policy

This article outlines our policy on fraud and collusion in Poker

What is Source of Funds?

This article outlines the checks we have to carry out on our customers to ensure that online gambling is fair and open, not linked to crime and does not lead to harm.

Accepted Countries & Using your Account Abroad

This article outlines which countries allow access to the Sky Bet site and answers other Frequently Asked Questions around account suspension due to being abroad.

Cookies Policy

This Cookie Policy details how we collect information from your device through the use of Cookies

Age Policy

You must be 18+ to sign up to any of our products.

Bet Acceptance Policy

This article outlines which bets we accept in line with our Bet Acceptance Policy.

The Sky Bet App

This page answers frequently asked questions (FAQs) around the Sky Bet App, ranging from troubleshooting technical issues to how you download & update the app.

Sky Games - I think I've been paid incorrectly

This article explains what to do if you believe you’ve been paid an incorrect amount from a Sky Game.

Supporting Problem Gambling Research

We are committed to understanding the impact of gambling on society and to continually improve our processes to keep our customers safe from Gambling harm.

Bet Cancellations

This article outlines the occasions on which you can cancel your bet and how you can use cash out to do this where it is available.

Website Issues

If you are experiencing problems while using our sites here are some tips to help resolve some of the more common technical device issues.

Jobs at Sky Betting and Gaming

This page outlines how you can apply or a job at Sky Betting and Gaming if this is a career path that interests you.

Our Liability

This article outlines where our responsibilities start and end in relation to relevant legislation that governs our industry

Accessibility

This article outlines our aim to make our site is accessible for all customers, regardless of disability or additional requirements.