This article outlines who our regulators are and how you can contact them.
Sky Bet, Sky Bingo, Sky Vegas, Sky Casino and Sky Poker
Sports betting and virtual racing are carried out by Bonne Terre Limited (Incorporated in Alderney, Registration No. 1110). Bonne Terre Limited is licensed and regulated by the Gambling Commission of Great Britain (licence number 038718) in respect of customers located in the United Kingdom and the Isle of Man, and the Alderney Gambling Control Commission (licence number: 04C1C2) in respect of customers located in the Republic of Ireland, Gibraltar and the Channel Islands.
Bingo, casino games and poker are carried out by Bonne Terre Gaming Limited (Incorporated in Gibraltar, Registration No. 124753). Bonne Terre Gaming Limited is licensed and regulated by the Gambling Commission of Great Britain (licence number 065519) in respect of customers located in the United Kingdom and the Isle of Man, the Alderney Gambling Control Commission (licence number 207C1A) in respect of customers located in the Republic of Ireland and the Channel Islands, and is licensed by HM Government of Gibraltar (Remote Gambling Licence No. 156) and regulated by the Gibraltar Gambling Commissioner.
The UK Gambling Commission is contactable here
The AGCC is contactable here
The Gibraltar Gambling Commissioner is contactable here
Bonne Terre Limited's registered office is:
5B, First Floor, St Anne's House, Victoria Street, Alderney, GY9 3UF
Bonne Terre Gaming Limited's registered office is:
4th Floor, 55 Line Wall Road, Gibraltar, GX11 1AA
Keeping your money safe
Sky Bet, Sky Poker, Sky Bingo, Sky Casino and Sky Vegas are operated by Bonne Terre Limited, an Alderney registered company majority owned by The Stars Group and licensed by the UK Gambling Commission and Alderney Gambling Control Commission. The Sky trademark used is owned by the Sky Plc group of companies and is used under license. We are required by our UK licence to inform customers about what happens to funds which we hold on account for you, and the extent to which funds are protected in the event of insolvency, further details of which can be found here.
Funds exceeding the value of active customer balances are held in a specific bank account separated from the company's other operating bank accounts to ensure that there are always sufficient funds available for customers to withdraw their balances, even in the highly unlikely event of the insolvency of the Sky Betting and Gaming group. Our bank has acknowledged in writing that our customer funds are held in a separate account for this purpose and will not be subject to any bank set off or counterclaims in respect of any company bank liabilities. This means that steps have been taken to protect customer funds but that there is no absolute guarantee that all funds will be repaid. These accounts are proactively monitored and reconciled by our Finance department and are audited by independent internal and external audit teams.
We comply with the requirements of the UK Gambling Commission, at the 'Medium' level rating of customer funds protection, and the Alderney Gambling Control Commission with regards to safeguarding our customer's moneys and the aggregate account balances are reported to the relevant regulatory authorities on a regular basis. Any monies deposited with us in your Account will not attract any interest.