Licensing and Regulation

Sky Bet, Sky Bingo, Sky Vegas, Sky Casino and Sky Poker

Sports betting, virtual racing, bingo, casino games and poker are carried out by Bonne Terre Limited (Incorporated in Alderney, Registration No. 1110). Bonne Terre Limited is licensed and regulated by the UK Gambling Commission (licence number 038718) in respect of customers located in the United Kingdom and the Alderney Gambling Control Commission (licence number: 04C1C2) in respect of customers located outside of the United Kingdom.

The UK Gambling Commission is contactable here
The AGCC is contactable here

Bonne Terre Limited's registered office is:
Office 1, 1 The Crusher, Braye Harbour, Alderney GY9 3XX

Bonne Terre Limited is owned by funds controlled by the private equity group, CVC Capital Partners.

Keeping your money safe

Sky Bet, Sky Poker, Sky Bingo, Sky Casino and Sky Vegas are operated by Bonne Terre Limited, an Alderney registered company majority owned by CVC Capital Partners and licensed by the UK Gambling Commission and Alderney Gambling Control Commission. The Sky trademark used is owned by the Sky Plc group of companies and is used under license. We are required by our UK licence to inform customers about what happens to funds which we hold on account for you, and the extent to which funds are protected in the event of insolvency, further details of which can be found here.

Funds exceeding the value of active customer balances are held in a specific bank account separated from the company’s other operating bank accounts to ensure that there are always sufficient funds available for customers to withdraw their balances, even in the highly unlikely event of the insolvency of the Sky Betting and Gaming group. Our bank has acknowledged in writing that our customer funds are held in a separate account for this purpose and will not be subject to any bank set off or counterclaims in respect of any company bank liabilities. This means that steps have been taken to protect customer funds but that there is no absolute guarantee that all funds will be repaid. These accounts are proactively monitored and reconciled by our Finance department and are audited by independent internal and external audit teams.

We comply with the requirements of the UK Gambling Commission, at the “Medium” level rating of customer funds protection, and the Alderney Gambling Control Commission with regards to safeguarding our customer’s moneys and the aggregate account balances are reported to the relevant regulatory authorities on a regular basis. Any monies deposited with us in your Account will not attract any interest.

Was this answer helpful?

How To Contact Us

Please select a category to find the best way to contact us

Screen Reader users press Enter to select a . 







We’re open:

Monday - Friday: 8am - midnight

Saturday - Sunday: 8am - midnight


Please call

0330 024 4777

* = Required

Screen Reader users press Enter to select a . 
If your query is account specific, please provide the following information to verify your account: your date of birth and the answer to any one of your security questions (e.g. Mother's Maiden Name, Name of First School etc.)

* = Required