Categories

Why have you voided my bet?

There are many reasons why a bet or selection may have been voided. These could include:

Non Runners

If a selection fails to take part in an event, it may be classed as a 'Non Runner'. For rules on Non Runners, please click here.

Voided as per Rules

On occasions, we reserve the right to void bets if circumstances behind an event or market change, e.g. a reduction in overs of a Cricket match. This will always be detailed in the rules of a market and these can be found by using the 'Find an answer' or 'Rules' tabs above.

Event has already started

On a small number of occasions, a market may be inadvertently 'left up' when a result has already been determined or an event has started. As per our Bet Acceptance Policy, we reserve the right to void bets when this is found to be the case.

If you are unsure as to the reasons why a bet has been voided, please do not hesitate to contact us.

Was this answer helpful?

How To Contact Us

Please select a category to find the best way to contact us

Screen Reader users press Enter to select a . 
Call

Call

Chat

Chat

Email

Email

Loading...
clock

We’re open:

Monday - Friday: 8am - midnight

Saturday - Sunday: 8am - midnight

phone

Please call

0330 024 4777

* = Required

Screen Reader users press Enter to select a . 
If your query is account specific, please provide the following information to verify your account: your date of birth and the answer to any one of your security questions (e.g. Mother's Maiden Name, Name of First School etc.)

* = Required