Bet Slip Errors
If you are experiencing errors placing bets or adding selections to your betslip, there are a number of actions you can take:
The 3 major browsers we support at the moment are Internet Explorer, Mozilla Firefox and Google Chrome. If you are using an alternative browser such as Opera or Safari, please reattempt to place your bets with an alternative supported browser.
If placing your bets on mobile, we only support default browsers - the sites are not compatible with alternative browsers such as Opera Mini.
If you encounter an error message when attempting to place bets or add selections, pressing the 'Refresh' or 'Reload' options within the browser toolbar may allow you to progress to placing your bets. The 'F5' key on your keyboard will also perform this function.
Clearing your Browsing History, Cookies and/or Cache
Contained within the 'Tools', 'Options' or 'Settings' menu of your browser - usually one of the options across the 'File Edit View...' grey toolbar across the top - should be a setting to clear or delete your browsing history.
On occasion, your browsing software may save or remember an area of the site from a previous visit to speed up page load. This can then cause issues with the very latest versions of the site as the browsing software is referring to an out-of-date area or function. Clearing your history or cache can often resolve these issues.