Free bets for the Sky Bet Club promotion will be credited to qualifying accounts by 7pm. To view qualifying terms press here

Bonus Builder: If you have any questions about the promotion, please see our education video here

General Election:
The Queen's Speech has taken place on 21/06/2017. All markets will be settled once Parliament has held it's votes and results have been declared. We hope for this to be announced soon, but Parliament may not vote for several days.



Why am I not eligible for the Sky Bet Club or Best Odds Guaranteed?

To ensure we can continue to reward our users, certain accounts may be deemed ineligible for the Free Bet Club or Best Odds Guaranteed promotions. There may be a number of different reasons for ineligibility, including:

Self-Exclusion or Cool Off

As a responsible operator, any customers currently in a Self Exclusion or Cool Off period will be deemed ineligible for the Free Bet Club or Best Odds Guaranteed offers

Betting Behaviour

The spirit of the Free Bet Club & Best Odds Guaranteed offers are intended to reward loyal customers for choosing to bet with Sky Bet. On occasion, reviews by our trading team may highlight accounts which require tighter liability management. Unfortunately, these accounts will not be permitted to participate in the offers.

Patterns of betting that indicate an attempt to abuse the promotions - or engage in activity that is against the spirit of the promotions - will also result in immediate exclusion from the offers.

Fraudulent Behaviour

Any account that is deemed to be directly involved in fraudulent activities, or related to other accounts that have been involved, will be excluded from the Free Bet Club and Best Odds Guaranteed offers. In addition, any such accounts will be subject to our Fraud policies.

Please accept our apologies for any inconvenience this may cause and we would like to take this opportunity to thank you for your past and continued business.

Did this page answer your query?

How To Contact Us

Please select a category to find the best way to contact us

Screen Reader users press Enter to select a . 







We’re open:

Monday - Friday: 8am - midnight

Saturday - Sunday: 8am - midnight


Please call

0330 024 4777

* = Required

 Screen Reader users press Enter to select a .
If your query is account specific, please provide the following information to verify your account: your date of birth and the answer to any one of your security questions (e.g. Mother's Maiden Name, Name of First School etc.)

* = Required