Why am I not eligible for the Sky Bet Club or Best Odds Guaranteed?
To ensure we can continue to reward our users, certain accounts may be deemed ineligible for the Free Bet Club or Best Odds Guaranteed promotions. There may be a number of different reasons for ineligibility, including:
Self-Exclusion or Cool Off
As a responsible operator, any customers currently in a Self Exclusion or Cool Off period will be deemed ineligible for the Free Bet Club or Best Odds Guaranteed offers
The spirit of the Free Bet Club & Best Odds Guaranteed offers are intended to reward loyal customers for choosing to bet with Sky Bet. On occasion, reviews by our trading team may highlight accounts which require tighter liability management. Unfortunately, these accounts will not be permitted to participate in the offers.
Patterns of betting that indicate an attempt to abuse the promotions - or engage in activity that is against the spirit of the promotions - will also result in immediate exclusion from the offers.
Any account that is deemed to be directly involved in fraudulent activities, or related to other accounts that have been involved, will be excluded from the Free Bet Club and Best Odds Guaranteed offers. In addition, any such accounts will be subject to our Fraud policies.
Please accept our apologies for any inconvenience this may cause and we would like to take this opportunity to thank you for your past and continued business.