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Stop Betting - Cool Off

If you're looking to take a break from Sky Bet, Sky Casino, Sky Bingo, Sky Poker and Sky Vegas you can use the Cool Off tool for up to 30 days.

To Cool Off:
  1. Go to your personal account area called 'My Account' (available by touching your balance on Mobile)
  2. Online: Under 'Gambling Safely' click on 'Stop Betting' and navigate to 'Cool Off'
    Mobile or Sidebar My Account: Under 'Responsible Gambling' select 'Cool Off'
  3. Select the length of time you wish to cool off, any period from 1 to 30 days
  4. Click on the button 'Submit Cool Off/Cool off now'.
  5. On the final screen click on 'Start Cool Off'.

Or alternatively, phone us on 0330 024 4777 or +44 (0) 330 024 4777 at any time to ask us to cool off your account on your behalf.

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