Help for Winners

We know that large wins can change people’s lives and as a responsible operator we want our customers to be aware of all the help available as your life changes.

Financial Support

We strongly advise all our big winners to seek independent financial advice. The Financial Services Association offer The Money Advice Service which is a good source of impartial advice on:

  • Savings
  • Investments
  • Pensions

They can be contacted on 0300 500 5000 or via

Life Changes

Large wins can change people’s lives and it can take a while to sink it. If you or your family are struggling with your new found wealth, please contact the Samaritans on 08457 90 90 90 or visit your GP.

Our Tools

Remember, at Sky Betting & Gaming we have a range of tools available to help you stay in control:

Deposit Limits

If you would like to set up a Deposit Limit click here

This tool allows you to decide how much money you want to spend with us either by day, week or month. You can decrease the amount at any point and it will be effective immediately. If you want to increase the amount then there is a 24 hour cooling off period before the new amount starts.

Cool Off

You can take a break at any time for all our sites from 24 hours to 30 days. A cool off can be set in the My Account section under Gambling Safely or Responsible Gambling. It is effective immediately. If you need to cool off click here

Self Exclusion

If you want to stop betting with us at any point you can exclude yourself from any of our 5 products or all products for up to 5 years. If you would like to exclude yourself from one or more products click here

Did this page answer your query?

How To Contact Us

Please select a category to find the best way to contact us

Screen Reader users press Enter to select a . 







We’re open:

Monday - Friday: 8am - midnight

Saturday - Sunday: 8am - midnight


Please call

0330 024 4777

* = Required

 Screen Reader users press Enter to select a .
If your query is account specific, please provide the following information to verify your account: your date of birth and the answer to any one of your security questions (e.g. Mother's Maiden Name, Name of First School etc.)

* = Required