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Can I edit my User ID?

Unfortunately, once you've set your User ID, we're unable to change it for you. So please make sure you set it to something you like!

If you'd like to change your PIN, this can be done by clicking here (Login required)

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Saturday - Sunday: 8am - midnight

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If your query is account specific, please provide the following information to verify your account: your date of birth and the answer to any one of your security questions (e.g. Mother's Maiden Name, Name of First School etc.)

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