Visa Europe are experiencing delays with payments, withdrawals from 27th March onwards may take a little longer to reach you. Please allow 2- 5 working days for funds to reach your account. Click Here to see any other FAQs

x

Categories

Checking Your Account History

We know it’s important to keep tabs on your transactions, which is why we offer a comprehensive Account History

Frequently Asked Questions

How do I access my account history?

Once you’ve logged in, click on either the ‘My Account’ link (desktop) or your balance (mobile)

Check Betting History Now

[Back To Top]

How can I see my open bets?

Once you’ve accessed the ‘My Account’ section, click on ‘Open bets’. The filter defaults to the last 14 days but there’s a drop down menu with different time periods if you need to go further back.

Check Open Bets Now

[Back To Top]

How can I see my settled bets?

When you access the ‘My Account’ section you’ll see a quick link at the top of the page to your last settled bet. If you want to see more, click on ‘Settled bets’ and use the filter at the top to find your bets.

[Back To Top]

How can I see my gaming history?

Sidebar Account History

These instructions are relevant for any customer on the following sites:

  • Sky Bet
  • Sky Bet Mobile
  • Sky Vegas
  • Sky Vegas Mobile
  • Sky Casino
  • Sky Casino Mobile
  • Sky Poker Mobile
  • Sky Bingo Mobile

To access search, select the 'Account History' option after pressing your balance in the top-right. Use the Betting, Gaming or Banking transactions followed by the 'Filter my bets' or 'Filter transactions' drop-down to select your search criteria.

Other Account History

These instructions are relevant for any customer on the following sites:

  • Sky Poker Desktop
  • Sky Bingo Desktop

To access search, click on 'My Account' in the top left-hand corner of the page (when you're logged in). If you scroll down the new page, you'll see your last 10 transactions. Just above this is the search function.

Select your search criteria and hit 'Quick History Search'. You'll soon see your results and if you click on a transaction, you can then see it in more detail.

If you click 'Advanced History Search' you'll be able to search by even more options including deposits and withdrawals, settled or unsettled bets and by Vegas games.

Last 10 Account Transactions Please note that the Amount column in the last 10 account transactions table - the first table seen when visiting the My Account area - reflects changes to your balance, not winnings from individual transactions. E.g. If the transaction is a bet, the amount will be a minus figure for a losing bet, or a positive figure for a winning one. The positive figure will be the net profit from the bet in question, i.e. winnings minus the original stake. Clicking into the bet receipt itself will display the full winnings for the bet.

Can I delete my account history?

Unfortunately, account history information cannot be deleted.

[Back To Top]

Was this answer helpful?

How To Contact Us

Please select a category to find the best way to contact us

Screen Reader users press Enter to select a . 
Call

Call

Chat

Chat

Email

Email

Loading...
clock

We’re open:

Monday - Friday: 8am - midnight

Saturday - Sunday: 8am - midnight

phone

Please call

0330 024 4777

* = Required

Screen Reader users press Enter to select a . 

* = Required