Royal Ascot 2017
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Withdrawing Funds - Timescales & FAQs
Card withdrawals typically take 2 to 5 working days to process. Some banks will credit your balance the next working day. A number of smaller or international banks may take the full five working...
Why is my withdrawal blocked? Withdrawals are blocked when we've been unable to fully verify your identity via the automatic checks that we have in place. These checks cross reference details with a...
Payment methods can only be removed in the 'My Account' section if the Net Deposit figure is zero or below. If you have an enquiry about removing a payment method, please contact us and we will be...
What is PayPal? PayPal is the safer, simpler, smarter way to pay online. All you need is an email address to make secure online payments using your debit, credit card, bank account or PayPal balance...
Using Debit or Credit Cards
What is a Debit Card? What is a Credit Card? What is a Pre-Paid Card? Debit/Credit Card Key Facts How to add a Debit/Credit Card How to deposit with a Debit/Credit Card How to withdraw with a...
Other Banking FAQs
View our FAQs on adding, changing and removing cards from your account. You can manage all of your cards my pressing the 'My Acccount' icon in the top right corner of the screen, then scrolling down...